Contents

Part A - Site Terms of Use A1 Acceptance · A2 Permitted use · A3 Restrictions · A4 Intellectual property · A5 Submissions and enquiries · A6 Site content is informational · A7 Third-party references and links · A8 Site availability · A9 Cookies

Part B - Online Subscription Terms B1 Formation of contract · B2 What the Service does · B3 Access rights · B4 Provisioning · B5 Usage Minutes · B6 Support · B7 Customer Content · B8 Credentials and source systems · B9 Personal information and Prohibited Data · B10 Acceptable use · B11 Suspension · B12 Fees, billing, and renewal · B13 Cancellation by Customer · B14 Term and termination · B15 Effect of termination · B16 Third-party services · B17 Confidentiality · B18 Intellectual property, Feedback, and Usage Data · B19 Warranties and disclaimer · B20 Limitation of liability · B21 Indemnification · B22 Governing law and forum · B23 Changes to these Terms · B24 General · B25 Contact

These Terms & Conditions (“Terms”) govern (a) use of the website at https://meetmilo.co and any subdomain of it (the “Site”), and (b) subscription to and use of the MILO service purchased online through the Site (the “Service”).

They are issued by Milo Labs Inc. (“Milo,” “we,” “our,” “us”), a corporation incorporated under the laws of Ontario, Canada, with its registered address at 280 Simcoe Street, Toronto, Ontario, M5T 2Y5, Canada.

They are written in two parts:

• Part A - Site Terms of Use. Applies to everyone who visits or uses the Site, whether or not they are a customer.

• Part B - Online Subscription Terms. Applies where a customer subscribes to the Service online through the Site rather than under a separate signed agreement.

Order of precedence. If a customer and Milo have executed a MILO Service Agreement, order form, cover page, data processing agreement, or other written agreement covering the Service, that agreement governs the Service and controls over Part B in the event of any conflict. Part A continues to apply to use of the Site. Nothing in these Terms amends a signed agreement.

Privacy. Our handling of data is governed by the MILO Privacy Policy, which is incorporated into these Terms by reference. Where these Terms conflict with the Privacy Policy in respect of data handling, the Privacy Policy controls.

Business use only. The Site and the Service are offered to businesses and to individuals acting on behalf of a business. They are not offered to consumers for personal, family, or household purposes.

PART A - SITE TERMS OF USE

A1. Acceptance

By accessing or using the Site, you agree to Part A. If you do not agree, do not use the Site.

A2. Permitted use

You may access and use the Site to learn about, evaluate, purchase, and administer the Service, and to contact us. Any other use requires our prior written consent.

A3. Restrictions

You will not, and will not permit anyone else to:

• copy, reproduce, republish, frame, mirror, or redistribute any part of the Site or its content, except for internal evaluation purposes;

• scrape, crawl, harvest, index, or use any automated means to extract data from the Site, except by a search engine obeying our robots directives;

• use the Site or its content to build, train, fine-tune, evaluate, or ground any machine learning or artificial intelligence model or dataset;

• probe, scan, or test the vulnerability of the Site, or breach or circumvent any security or authentication measure;

• interfere with, disrupt, or impose an unreasonable load on the Site or its infrastructure;

• submit false, misleading, or unlawful information through any form on the Site, or submit information about another person without their authority;

• remove, obscure, or alter any proprietary notice;

• use the Site in violation of any applicable law.

A4. Intellectual property

The Site, and all text, graphics, layouts, logos, documentation, and other content on it, is owned by Milo or its licensors and is protected by copyright, trademark, and other laws. “MILO” and the MILO logo are trademarks of Milo Labs Inc. No right, title, or interest in any of the foregoing is transferred to you. No licence is granted by implication, estoppel, or otherwise.

A5. Submissions and enquiries

Information you submit through a form, demo request, or enquiry on the Site is handled under the Privacy Policy. You represent that the information you submit is accurate and that you are authorised to submit it. Unsolicited ideas, suggestions, or materials you send us are provided on a non-confidential basis and Section B18 (Feedback) applies to them.

A6. Site content is informational

Content on the Site - including descriptions of features, connectors, integrations, performance, roadmap, security posture, and pricing - is provided for general information. It is not a warranty, a commitment, a representation as to future functionality, or an offer capable of acceptance. Binding commitments arise only under Part B or a signed agreement. We may change Site content at any time without notice.

A7. Third-party references and links

The Site references and links to third parties, including Vena Solutions Inc., Microsoft, LinkedIn, Stripe, and the providers of source systems we connect to. Those references do not imply endorsement, sponsorship, partnership beyond what is expressly stated, or any obligation on the part of the third party. We are not responsible for third-party sites, content, or practices.

MILO is provided by Milo Labs Inc., not by Vena Solutions Inc. Vena has no obligation or liability in respect of MILO. Your agreement with Vena governs the Vena platform and does not extend to MILO.

A8. Site availability

The Site is provided on an “as is” and “as available” basis. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, and we may modify, suspend, or discontinue the Site or any part of it at any time.

A9. Cookies

Non-essential cookies are set only with consent, as described in the Privacy Policy. You may manage or withdraw consent at any time through the cookie banner or your browser settings.

PART B - ONLINE SUBSCRIPTION TERMS

B1. Formation of contract

Part B forms a binding agreement between Milo and the entity on whose behalf the subscription is purchased (the “Customer,” “you”) when you complete checkout on the Site and we accept your order. Acceptance occurs on the earlier of (a) our confirmation email, and (b) our provisioning of a MILO tenant to you.

The individual completing checkout represents that they are at least eighteen (18) years old, are authorised to bind the Customer, and that the Customer is not a consumer purchasing for personal, family, or household purposes.

B2. What the Service does

MILO is a data integration service. It reads data from Customer’s source systems, transforms that data in transit according to mappings Customer configures, and writes the result into Customer’s Vena environment.

MILO does not write data back into source systems. MILO is not a data warehouse, reporting platform, or system of record, and does not maintain a persistent replica of any source system. Section 7 of the Privacy Policy governs the retention of transfer records.

Data is processed outside Vena’s systems. Between the moment data leaves a source system and the moment it is written into Customer’s Vena environment, that data resides on infrastructure operated by Milo, and a copy remains in Milo’s audit history for thirty (30) days. Milo, and not Vena, is responsible for the Service.

B3. Access rights

Subject to these Terms and to payment of the Fees, Milo grants Customer a non-exclusive, non-transferable, non-sublicensable right during the Subscription Period to access and use the Service, and to use the associated documentation as needed to do so, in each case for Customer’s internal business purposes only.

Customer is responsible for all activity under its account and for its Users’ compliance with these Terms. Customer and its Users must protect the confidentiality of their credentials and must notify us promptly at hello@meetmilo.co on suspecting any compromise or unauthorised use.

B4. Provisioning

MILO tenants are provisioned by our engineers following checkout. We will use commercially reasonable efforts to provision a tenant within [two (2)] business days of order acceptance. Provisioning is not instantaneous and is not automated. Fees accrue from the Subscription Start Date regardless of when Customer first uses the Service.

B5. Usage Minutes

Each subscription to the MILO Base Plan includes an allocation of three hundred (300) minutes of execution time (“Usage Minutes”) per Subscription Period.

• Usage Minutes measure the total time during which workflows, scripts, or processes initiated by Customer or its Users are actively executing on the Service, from the moment a task begins processing until it completes, including all processing steps and system operations required.

• Usage Minutes are aggregated across all Users and all usage under Customer’s account.

• Measurement is performed by Milo’s internal systems. Milo’s records of Usage Minutes are determinative absent manifest error.

• The allocation resets at the beginning of each Subscription Period. Unused Usage Minutes expire at the end of the Subscription Period and do not roll over.

• There are no overage fees. Milo will not charge Customer for usage beyond the allocation. If Customer exceeds its allocation, Milo may suspend or limit Customer’s access to the Service for the remainder of the Subscription Period. Access resumes at the start of the next Subscription Period. Customer may restore full access sooner by moving to a plan with a higher allocation on terms agreed in writing.

B6. Support

We provide support by email at hello@meetmilo.co, Monday to Friday, 9:00 a.m. to 6:00 p.m. Eastern Time, excluding Ontario statutory holidays. We do not commit to a resolution time. No professional or consulting services are included beyond support of the Service.

B7. Customer Content

“Customer Content” means data, information, and materials submitted by or on behalf of Customer or its Users to the Service, and data the Service writes into Customer’s Vena environment on Customer’s instruction. Customer Content excludes Feedback and Usage Data.

As between the parties, Customer owns all right, title, and interest in Customer Content. Customer is solely responsible for its accuracy, legality, and integrity, and for the correctness of the mappings, schedules, and scope it configures. Customer represents that it and its Users hold all rights necessary to submit Customer Content and to have Milo process it as described in these Terms.

Milo processes Customer Content only on Customer’s documented instructions, including instructions expressed through Customer’s configuration. Milo does not sell or share Customer Content, does not use it for advertising, benchmarking, or product analytics, does not combine it with data from other sources, and does not use it to train, fine-tune, evaluate, or prompt any machine learning or artificial intelligence model. The Service uses no artificial intelligence or large language model in its read, transform, or write path.

B8. Credentials and source systems

Customer supplies the credentials MILO uses to connect to its source systems and Vena environment. Customer is responsible for issuing those credentials, for scoping them to the minimum permissions required, for the security of its own source systems and Vena environment, and for maintaining the rights necessary for Milo to access them. Milo stores credentials in Azure Key Vault and revokes and destroys them on termination.

B9. Personal information and Prohibited Data

The Service is not designed to process personal information, and Customer must configure its integrations to exclude personal information wherever it is not strictly required.

Customer will not submit, and will not permit anyone to submit, Prohibited Data, meaning: (a) protected health information regulated by HIPAA or comparable law; (b) payment card, bank account, or other financial account numbers; (c) social insurance, social security, driver’s licence, passport, or other government identification numbers; (d) special categories of personal data as defined in Article 9 GDPR; and (e) other similarly sensitive categories.

Before submitting any personal data governed by the GDPR or UK GDPR through the Service, Customer must execute a data processing agreement with Milo. Contact hello@meetmilo.co. Where a data processing agreement is in place, it controls over these Terms as to personal data.

Where personal information appears incidentally in financial or operational records, it is treated as Customer Content, is not enriched, profiled, or used to make any decision about the individual, and is deleted with the rest of the audit history at the end of the thirty-day retention window.

B10. Acceptable use

Customer will not, and will not permit anyone else to:

• reverse engineer, decompile, or attempt to derive the source code, underlying ideas, or algorithms of the Service, except to the extent applicable law prohibits this restriction;

• resell, sublicense, lend, rent, transfer, or otherwise make the Service available to any third party;

• copy, modify, or create derivative works of the Service;

• remove or alter any proprietary notice;

• conduct security or vulnerability testing on, interfere with the operation of, degrade the performance of, or circumvent the access controls of the Service, except with our prior written consent;

• access any account, data, or portion of the Service for which it lacks explicit authorisation;

• use the Service to develop a competing product or service;

• use the Service in connection with any High Risk Activity, meaning any situation where use or failure of the Service could reasonably be expected to result in death, bodily injury, or environmental damage;

• use the Service to obtain unauthorised access to any network or equipment;

• submit Customer Content to which it lacks the necessary rights; or

• use the Service in a manner that imposes excessive load, disrupts performance, or otherwise constitutes abuse or misuse of the Service.

Customer’s use must comply with our documentation and with all applicable laws.

B11. Suspension

We may suspend or limit Customer’s access to the Service where (a) an undisputed balance remains unpaid more than thirty (30) days after its due date; (b) Customer breaches Section B10; (c) Customer’s use materially and adversely affects the Service or other customers; (d) Customer exceeds its Usage Minutes allocation; or (e) suspension is required to address a security risk or to comply with law.

Except where an immediate suspension is necessary to prevent harm to the Service, other customers, or a third party, or is required by law, we will give Customer notice and, where practicable, a reasonable opportunity to cure before suspending. We will restore access promptly once the cause of suspension is resolved. Suspension does not relieve Customer of its payment obligations.

B12. Fees, billing, and renewal

Fees. Subscription fees are those displayed at checkout, in U.S. dollars, exclusive of taxes. The MILO Base Plan is USD $200.00 per month.

Payment method and authorisation. Payments are processed by Stripe. By completing checkout, Customer authorises us to charge the payment method on file for the initial subscription fee and for each renewal fee, and for any applicable taxes, on each renewal date until the subscription is cancelled. Customer is responsible for keeping a valid payment method on file.

Subscription Period and automatic renewal. The Subscription Start Date is the date of order acceptance. The subscription runs for one (1) month and renews automatically for successive one-month periods until cancelled. The renewal charge is applied on each monthly anniversary of the Subscription Start Date.

Taxes. Customer is responsible for all sales, use, value-added, goods and services, and similar taxes, duties, and withholdings applicable to the Fees, other than taxes on Milo’s income. Where Customer is required to withhold, the amount payable is grossed up so that Milo receives the amount it would have received absent the withholding.

Failed payments. If a charge fails, we may retry it and may suspend the Service under Section B11 while the balance remains outstanding. Undisputed amounts overdue by more than thirty (30) days accrue interest at the lesser of one and one-half percent (1.5%) per month and the maximum rate permitted by law.

Billing disputes. Customer must notify us of a good-faith billing dispute within thirty (30) days of the charge and must pay all undisputed amounts when due. The parties will work in good faith to resolve the dispute within fifteen (15) days.

Price changes. We may change the Fees on at least thirty (30) days’ written notice. A change takes effect at the start of the next Subscription Period beginning after the notice period ends. Customer may cancel under Section B13 before that date to avoid the new price.

Refunds. Fees are non-refundable except where these Terms expressly state otherwise. Cancellation part-way through a Subscription Period does not entitle Customer to a partial refund of that period’s Fees.

B13. Cancellation by Customer

Customer may cancel at any time, without cause and without charge, through the Stripe customer portal linked from its billing confirmation, or by emailing hello@meetmilo.co. Cancellation is effective at the end of the Subscription Period in which it is submitted. Customer retains access for the remainder of that period. No further charges are made after cancellation takes effect. Tenant decommissioning is performed by our engineers following cancellation.

B14. Term and termination

Term. These Terms apply from order acceptance until all Subscription Periods have ended.

Termination for cause. Either party may terminate on written notice if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days of notice describing it, or immediately if the other party becomes insolvent, makes an assignment for the benefit of creditors, or has a receiver or trustee appointed.

Termination for convenience by Milo. We may terminate a subscription without cause on thirty (30) days’ written notice. In that case we will refund the prorated portion of any Fees paid for the period after termination takes effect. This does not apply to termination for cause or to suspension under Section B11.

Immediate termination. We may terminate immediately on notice where continued provision of the Service would breach applicable law, where Customer’s use creates a material security or legal risk, or where Customer breaches Section B9 or Section B10(a), (b), (f), (g), or (i).

B15. Effect of termination

On expiry or termination:

• Customer’s right to access and use the Service ends;

• Customer Content and audit history are deleted within thirty (30) days, other than records we are required to retain by law. Customer may request earlier deletion at any time, which we will action within five (5) business days;

• credentials and connection secrets are revoked and destroyed;

• each party returns or destroys the other’s Confidential Information, subject to retention under standard backup and record-retention practices or as required by law, which retained information remains subject to Section B17;

• we will invoice any Fees accrued and unpaid before termination, which remain payable.

Export before termination. Data written into Customer’s Vena environment remains in that environment and is unaffected by termination of the Service. Milo does not hold a persistent copy of Customer Content beyond the thirty-day audit history, and Customer should not rely on MILO as a means of retaining or retrieving its data.

Survival. Sections B7 (final paragraph), B10, B12 (as to accrued Fees), B15, B16, B17, B18, B19, B20, B21, B22, and B23 survive termination.

B16. Third-party services

The Service depends on third-party services, including Customer’s Vena environment, Customer’s source systems, Microsoft Azure, and Stripe. Customer is responsible for maintaining its own agreements with, and entitlements to, those services. We are not responsible for the availability, performance, security, changes, or discontinuation of any third-party service, or for any consequence of a third party changing or withdrawing an interface on which the Service depends. Where a third-party change materially affects the Service, we will notify Customer and may modify or discontinue the affected functionality.

B17. Confidentiality

“Confidential Information” means information disclosed by one party to the other in connection with these Terms that is identified as confidential or that should reasonably be understood as confidential given its nature and the circumstances of disclosure. Customer Content is Customer’s Confidential Information. The Service, its documentation, and non-public pricing are Milo’s Confidential Information.

The receiving party will use the other’s Confidential Information only to exercise its rights and perform its obligations under these Terms, will not disclose it to anyone else except to its employees, advisors, and contractors who need to know it and are bound by confidentiality obligations at least as protective, and will protect it with no less than a reasonable standard of care. The receiving party remains responsible for those recipients’ compliance.

Confidential Information does not include information that the receiving party knew without obligation of confidentiality before disclosure, that becomes public through no fault of the receiving party, that it receives from a third party entitled to disclose it, or that it independently develops without reference to the other’s Confidential Information.

The receiving party may disclose Confidential Information where required by law if, unless prohibited, it gives reasonable advance notice and cooperates at the disclosing party’s expense with efforts to obtain confidential treatment.

B18. Intellectual property, Feedback, and Usage Data

Ownership. Milo and its licensors retain all right, title, and interest in the Service, its software, documentation, and all improvements to them. Except for the limited rights expressly granted in Section B3, no rights are transferred to Customer and no licence is granted by implication.

Feedback. Customer is not required to give feedback. If it does, it is given “as is,” and Milo may use, modify, and incorporate it for any purpose without restriction, obligation, or compensation.

Usage Data. “Usage Data” means operational metadata about the provision, performance, and use of the Service - job identifiers, timestamps, durations, record counts, execution minutes, status and error codes, and feature usage. Usage Data excludes Customer Content and the contents of any record transferred. Milo may use Usage Data to operate, secure, support, and improve the Service, and may share it with others only in aggregated form that does not identify Customer or any User.

B19. Warranties and disclaimer

Mutual. Each party represents and warrants that it has the power and authority to enter into these Terms, is validly existing and in good standing, and will comply with applicable law in performing its obligations.

From Milo. Milo warrants that it will use commercially reasonable efforts to maintain the general functionality of the Service during the Subscription Period, and will perform support in a competent and professional manner. Customer’s exclusive remedy for breach of this warranty is for Milo to use commercially reasonable efforts to correct the reported issue and, if it fails to do so within a reasonable period, for Customer to terminate the affected subscription and receive a prorated refund of Fees paid for the unused remainder of the then-current Subscription Period.

Disclaimer. EXCEPT AS EXPRESSLY STATED IN THIS SECTION B19 AND IN OUR PRIVACY POLICY, THE SERVICE AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MILO DISCLAIMS ALL OTHER WARRANTIES, CONDITIONS, AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MILO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL DEFECTS WILL BE CORRECTED. CUSTOMER IS RESPONSIBLE FOR REVIEWING AND RECONCILING DATA WRITTEN INTO ITS VENA ENVIRONMENT AND MUST NOT RELY ON THE SERVICE AS ITS SOLE CONTROL OVER THE ACCURACY OF THAT DATA.

B20. Limitation of liability

Damages waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY IS LIABLE FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOSS OR CORRUPTION OF DATA, LOSS OF GOODWILL, REPUTATIONAL HARM, OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY.

Cap. EACH PARTY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID OR PAYABLE BY CUSTOMER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, AND (B) USD $500.

Exclusions from the cap. The cap and the damages waiver do not apply to (a) Customer’s payment obligations; (b) either party’s indemnification obligations under Section B21; (c) breach of Section B17 (Confidentiality); (d) Customer’s breach of Section B9 or Section B10; or (e) either party’s fraud, gross negligence, or wilful misconduct. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence.

Data security. Our obligations in respect of the security of Customer Content are those set out in Section 10 and Section 11 of the Privacy Policy. Liability for a security incident affecting Customer Content is subject to the cap in this Section B20 except where the incident results from our gross negligence or wilful misconduct.

B21. Indemnification

By Milo. Milo will defend Customer against third-party claims alleging that the Service, as provided by Milo and used in accordance with these Terms and our documentation, infringes that third party’s intellectual property rights, and will pay damages finally awarded or amounts agreed in settlement. Milo has no obligation for claims arising from Customer Content, Customer’s configurations or instructions, modification of the Service, combination of the Service with materials not provided by Milo, third-party systems or interfaces, or use not in accordance with these Terms or the documentation.

If a claim is made or reasonably anticipated, Milo may procure the right for Customer to continue using the Service, modify or replace the affected component without materially reducing functionality, or, if neither is commercially reasonable, terminate the affected subscription and refund the prorated portion of prepaid Fees.

By Customer. Customer will defend Milo against third-party claims arising from Customer Content, from Customer’s breach of Section B9 or Section B10, or from Customer’s violation of applicable law, and will pay damages finally awarded or amounts agreed in settlement.

Procedure. The indemnifying party’s obligations are conditional on the other party promptly notifying it of the claim, giving it sole control of the defence and settlement, and providing reasonable assistance at the indemnifying party’s expense. The indemnified party may participate with its own counsel at its own expense. No settlement admitting fault or imposing a non-monetary obligation on the indemnified party may be made without that party’s written consent.

Exclusive remedy. This Section B21 states each party’s entire liability and exclusive remedy for the claims it covers.

B22. Governing law and forum

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it, without regard to conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply. The parties submit to the exclusive jurisdiction of the courts of Ontario, sitting in Toronto.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief for actual or threatened breach of Section B17 or infringement of its intellectual property rights in any court of competent jurisdiction, without posting bond.

B23. Changes to these Terms

We may amend these Terms. We will post the amended Terms on the Site and update the “Last updated” date.

For changes that materially and adversely affect Customer’s rights - including changes to Fees, the Usage Minutes allocation, data retention, hosting region, or the limitation of liability - we will give at least thirty (30) days’ advance notice by email to Customer’s account administrator. The change takes effect at the start of the first Subscription Period beginning after that notice period. Customer may cancel under Section B13 before the effective date; cancelling is Customer’s exclusive remedy for a change it does not accept. Continued use after the effective date constitutes acceptance.

Other changes take effect when posted. Changes to the Privacy Policy affecting Customer Data are notified as set out in Section 26 of that policy.

B24. General

Entire agreement. These Terms, together with the Privacy Policy, any applicable data processing agreement, and the order details displayed at checkout, are the entire agreement between the parties on their subject matter and supersede all prior statements about it. Terms in a Customer purchase order or similar document have no effect.

Assignment. Neither party may assign these Terms without the other’s prior written consent, except that either party may assign on notice in connection with a merger, reorganisation, change of control, or sale of all or substantially all of its assets or business relating to these Terms. Any other attempted assignment is void. These Terms bind and benefit the parties’ permitted successors and assigns.

Subcontracting. Milo may engage sub-processors as described in Section 9 of the Privacy Policy and remains responsible for their acts and omissions.

Force majeure. Neither party is liable for delay or failure to perform (other than payment obligations) caused by an event beyond its reasonable control where it has taken reasonable measures to avoid or mitigate the impact, including natural disaster, war, pandemic, civil unrest, act of terrorism, and public utility, cloud provider, or internet failure.

Notices. Notices to Milo must be sent to hello@meetmilo.co and to 280 Simcoe Street, Toronto, Ontario, M5T 2Y5, Canada. Notices to Customer are sent to the email address on its account; Customer is responsible for keeping that address current. Notice is deemed given on confirmed delivery if by email or personal delivery, or two business days after mailing if by overnight courier.

Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship, and neither party may bind the other.

No third-party beneficiaries. There are no third-party beneficiaries of these Terms.

Publicity. Neither party will publicly announce the existence of the parties’ relationship without the other’s prior written approval, except that Milo may identify Customer by name and logo in a customer list with Customer’s prior written consent.

Severability and waiver. If any provision is held invalid or unenforceable, the remainder stays in force and the provision is modified to the minimum extent necessary to make it enforceable. Failure to enforce a provision is not a waiver of it.

Export controls and sanctions. Each party will comply with applicable export control and sanctions laws, including those of Canada and the United States. Customer represents that it is not located in, organised under the laws of, or ordinarily resident in a country or territory subject to comprehensive sanctions, and is not a person listed on any applicable restricted-party list, and will not make the Service available to any such person.

Anti-bribery. Neither party will offer, give, promise, or receive, directly or indirectly, money or anything of value in violation of any applicable anti-bribery or anti-corruption law.

Interpretation. Section headings are for convenience only. “Including” and similar terms are non-exhaustive.

Electronic acceptance. These Terms may be accepted electronically. Records maintained by Milo and by Stripe of Customer’s acceptance and of each transaction are admissible evidence of them.

Language. The parties have required that these Terms and all related documents be drawn up in English. Les parties ont exigé que la présente convention et tous les documents connexes soient rédigés en anglais.

B25. Contact

Milo Labs Inc. 280 Simcoe Street, Toronto, Ontario, M5T 2Y5, Canada hello@meetmilo.co